Vybra Videos is private by default. We do not sell personal information or use your creations for targeted advertising.
1. What this policy covers
This policy explains how Vybra Videos collects, uses, shares, retains, and deletes information when you use the Vybra Videos mobile app, website, and related services. Your Vybra sign-in identity may also be used by other Vybra apps; deleting only Vybra Videos does not automatically delete that shared identity.
2. Information we collect
- Account and profile: your email address or provider identifier, display name, username, profile photo, authentication metadata, and app membership.
- Creation content: prompts, templates, Series settings, reference images, generated videos, thumbnails, project names, and feedback you submit.
- Transactions: coin balance events, product identifiers, purchase and refund status, and store transaction references. Apple and RevenueCat process payment details; Vybra Videos does not receive your full card number.
- Device and operations: app version, push token, platform, security events, job identifiers, diagnostics, and limited request metadata needed to operate and protect the service.
- Support: information you include when requesting help or reporting content.
3. How we use information
We use information to authenticate you, generate and privately deliver videos, maintain projects and Series, operate coin purchases, send requested generation notifications, prevent abuse, troubleshoot failures, answer support requests, meet accounting obligations, and improve service reliability.
4. Service providers
We disclose only the information reasonably needed for our providers to perform their services. Current providers include Supabase for authentication; Cloudflare for application hosting, database, queues, and private media storage; Runware for AI generation; RevenueCat and Apple for in-app purchase processing; Expo for app delivery and notifications; and Apple or Google when you choose their sign-in methods. These providers process information under their own terms and privacy commitments.
5. Storage and retention
- Pending or unverified uploads are scheduled for deletion after one day.
- Deleted project media has a seven-day recovery window before permanent removal.
- Active prompts, projects, Series, reference media, and generated media remain until you delete them or your Vybra Videos account.
- Purchase, fraud-prevention, security, and audit records may be retained as required for accounting, chargebacks, legal obligations, and service protection. We remove or sever the user link when the account is deleted where feasible.
- Short-lived private-media links and share links expire; share links can also be revoked.
6. Your choices and deletion
You can edit your profile, turn generation notifications off, delete projects or media, sign out, and use “Delete Vybra Videos account” in the app. That deletion removes or anonymizes Vybra Videos profile data, projects, Series, private media, push tokens, jobs, wallet access, and app membership. It does not delete the shared Supabase identity used by other Vybra apps. Contact support if you need help exercising an applicable access, correction, deletion, or appeal right.
7. Security
Media buckets are private. Upload, playback, and share access use scoped, expiring links. Sensitive provider credentials remain on the server, and wallet mutations are serialized. No online service can guarantee absolute security, so please report suspected account misuse promptly.
8. Children
Vybra Videos is not directed to children under 13. Do not use the service if local law requires parental consent and that consent has not been obtained. Do not upload exploitative or sexual content involving minors under any circumstances.
9. International processing and changes
Our providers may process information in countries other than yours, subject to their legal safeguards. We may update this policy as the service changes. Material changes will be posted here with a new effective date and, when appropriate, communicated in the app.
10. Contact
For privacy questions or requests, visit Vybra Videos Support or email support@vybravideos.com.